At Mytoursmates, we value and respect your privacy. This policy explains how we collect, use, and protect your personal information and outlines your rights regarding the information you share with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect information that helps us provide and improve our services, including:
Personal Information: Your name, email address, phone number, and other contact details provided during booking.
Payment Information: Payment details to process transactions securely.
Travel Preferences: Information on destinations, accommodations, and other preferences for customized travel planning.
Website Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and other analytical data.

2. Use of Information

The information we collect is used for:
Service Delivery: Processing bookings, managing itineraries, and responding to inquiries.
Personalization: Customizing offers and recommendations to suit your travel preferences.
Communication: Sending confirmations, updates, special offers, and promotions related to our services.
Customer Support: Assisting with inquiries, complaints, or troubleshooting any issues.
Analytics: Improving website functionality, understanding user behavior, and enhancing service quality.
Compliance: Fulfilling legal and regulatory requirements as applicable.

3. Information Sharing

We may share your information with:
Service Providers: Hotels, airlines, and tour operators to fulfill your booking requirements.
Payment Processors: Trusted third-party services to process payments securely.
Business Partners: With your consent, for promotional offers or joint marketing efforts.
Legal Requirements: If required by law or in response to valid legal processes, such as subpoenas or court orders.

We ensure that all third parties adhere to strict data privacy and security standards.

4. Data Security

We employ robust security measures to protect your information, including:
Encryption: Securing sensitive information during transmission using SSL (Secure Socket Layer) technology.
Access Controls: Limiting access to personal information to authorized personnel only.
Data Storage: Storing data in secure facilities with regular audits and security protocols.

However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.

5. Your Rights

You have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data where legally permissible.
Objection: Opt-out of receiving promotional communications at any time.

To exercise any of these rights, please contact us at +91 8329295475.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:
Enhance user experience.
Analyze website traffic.
Track user behavior for targeted advertising.

You can modify your browser settings to control or block cookies. Note that disabling cookies may impact website functionality.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All changes will be posted on this page with an updated “Last Revised” date. Your continued use of our services constitutes acceptance of these changes.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at: mytoursmates@gmail.com

Thank you for trusting Mytoursmates with your personal information. We are committed to safeguarding your privacy and making your travel experience seamless and secure.