At Mytoursmates, we strive to provide clarity and transparency regarding our refund policy. Please carefully review the terms below before making a booking to understand the specifics of each non-refundable service.

1. Hotel Charges:
All hotel bookings are non-refundable. Once a reservation is confirmed, cancellations or modifications will not be eligible for any refund. We recommend confirming travel plans prior to booking to avoid any inconvenience.

2. Sightseeing Charges:
Sightseeing charges are non-refundable if canceled within 30 days of the scheduled date.
Cancellations made more than 30 days in advance may be considered for partial refunds, subject to the discretion of Mytoursmates and the terms of the specific attraction or service provider.
Any changes or rescheduling requests within 30 days of the tour date may incur additional charges, depending on availability. Any Refunds will be processed within 7-10 working days through the original payment method.

3. Flight Charges:
All flight bookings are *strictly non-refundable*. Once confirmed, no refunds or credits will be provided for cancellations, changes, or no-shows. We advise checking flight schedules and confirming dates before booking.

4. Package Deals and Customized Itineraries:
For packages or custom travel itineraries, cancellations or changes may be subject to the policies of individual service providers (hotels, airlines, tour operators).
Refund eligibility for partial cancellations within a package will be assessed based on each service’s specific terms.

5. Booking Modifications:
Modifications to bookings are subject to availability and may incur additional charges, depending on the service provider’s policy.
Mytoursmates cannot guarantee modifications after booking confirmations.

6. Force Majeure:
In cases of events beyond our control (such as natural disasters, political instability, or pandemics), Mytoursmates will work with service providers to seek the best possible solution for impacted bookings. Refunds or changes are not guaranteed under these circumstances.

For any inquiries or clarification, please contact our customer support team at +91 8329295475 . We’re here to help make your travel experience smooth and enjoyable.